Accessibility
For your convenience
No obstacles here!
We try to help where we can!
It is our goal to provide the best possible experience to anyone who visits the realm of Fantasy Forest.
We have taken several measures to battle both visible and invisible disabilities. On top of that, we provide a free carer ticket if, due to your limitations, you are unable to attend the event without a carer
An easy guide
All you need to know in a single document!
To make life easy, we have a handy little Accessibility Guide available! This guide will provide you with all the information you need, from distances to where to charge your mobility scooter.
Current accessibility guide dates from August 20, 2026
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Terrain
The fields of Hatfield House huge but mostly flat, with a slight dip between the 2 major areas. All main paths are paved. Plenty of seating is spread through the venue. -
Accessible toilets
The venue has multiple toilet areas, spread throughout the terrain. Each of these areas is equipped with at least 1 accessible toilet -
Blue badge camping
The area at the entrance of our campsite, is reserved for blue badge holders and equipped with accessible toilets. Please note that the campsite is still over 400 meters (paved road) away from the actual festival. Access to this area must be requested prior to the festival. -
Blue badge parking
Closest to the entrance, is our blue badge parking. This parking is exclusive to blue badge holders. Those with a blue badge, do not require a parking ticket and only need to show their blue badge.
Request concessions
We understand not everyone is able to enjoy the festival without a personal assistant. As such, Fantasy Forest offers a free carer ticket to those who require a personal assistant if the following conditions are met:
- The person requiring a carer is already in possession of a full priced (+16) ticket Note: you do not need to buy a ticket for your carer. When your request is approved we will email you a free ticket.
- You are able to provide a copy of documents proving you require a carer (enhanced PIP, access card with +1 or blue badge)
- The request is made within 30 days of purchasing the paid ticket
- The ticket cannot be a resold ticket
Free carer tickets are not allocated to parent/guardians of children under the age of 16. As per our terms & conditions, children under 16 must be accompanied by a paying adult.
Filling out this form does not guarantee you will be granted a free disability ticket. All requests are reviewed within 7 days. If you requested the ticket within the 30-day timeframe and the request is approved then you will receive your ticket even if that particular type of ticket is sold out.
- You are in possession of a valid camping ticket (free or paid)
- You are able to provide a copy of your blue badge or access card showing indicating you have difficulty walking over 50m