Festival Information
Payment Methods
Within the realm of Fantasy Forest, there is no special currency. All traders, catering and merchandise can be paid with regular sterling pounds. The ability to pay by card will vary, depending on the trader.
Tickets at the gate can be purchased by card or cash.
Unfortunately, there are no ATMs at Fantasy Forest. Therefore, we strongly recommend entering the festival terrain with plenty of cash on hand.
The nearest ATM is in Winchcombe Village, just down the entry road towards the festival terrain.
Toilets
The use of toilets at Fantasy Forest is free of charge. Two toilet facilities can be found on the terrain, at opposing sides of the festival for optimal coverage. These toilets will be cleaned on a regular basis.
It is strictly prohibited to urinate in public.
Cameras and Photography
The use of photo and/or videos cameras is allowed on the festival terrain apart from professional equipment, for which you must obtain written permission prior to the festival. We encourage all photographers and regular visitors to capture the wonderful realm of Fantasy Forest and share it on the internet.
The usage of drones over the festival terrain is strictly prohibited by UK law.
Please read our full terms and conditions regarding photography and filming HERE
Security
Professional safety teams will be located throughout the venue and at the entrance, where they might check bags and sharp weapons. If you have an emergency, please find a member of the safety team, a member of the staff with a radio or the information stand.
Accessibility
All marquees are wheelchair accessible. There are no stairs anywhere on the festival site, including the campsite. However, please note that due to the festival terrain being grass and therefore uneven a wheelchair user might require assistance from their companion to navigate certain areas, especially the "Dream Field". All areas of interest are provided with paths laid with track mats and the ground is well drained.Severe wet weather conditions might make navigation on grassed areas challenging.
We offer a free personal assistant ticket to those who would be unable to experience the festival without help. The personal assistant must be at least 18 years old on the day of the festival.To request a PA ticket, please send an email to info@fantasyforest.co.uk. Mention the ticket number of the person you are assisting (printed near the barcode of your ticket) and include a copy of one of the following:
- Front page of DLA/PIP (no specific rate)
- Front page of Attendance Allowance letter (no specific rate)
- Evidence of registeration as severely sight impaired (blind)
- Recognised assistance Dog ID card
- Credibility’s Access Card
- Other proof might be accepted on a case to case basis
Feel free to censor any information that relates to the benefit amount being paid or any specific health information.
Food and Beverages
There will be a variety of food and drinks stalls on the festival terrain, including both vegan and vegetarian options. Please do not bring your own food and drinks except for small quantities (non-alcoholic) for your own personal use or where the food is needed for for medical purposes.
Beverages containing alcohol will not be sold to anyone under the age of 18.As hydration might be the most important factor for enjoying the festival free water stations will be located throughout the event.
First Aid and Medical
During the festival, a team of St Johns Ambulances will be present. Their location will be marked on the map and their marquee will be clearly distinguished.
If you require emergency medical assistance, please find a member of staff with a radio, a member of the security team or report to the head of the information stand. They will radio the medical staff to attend. Please do not call the emergency number (999) under any circumstances and allow the medical staff to assess the situation first.
Those who have special dietary needs may bring food onto the venue for personal use only.