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Fantasy Forest Festival

Mobile Application Privacy Policy

Thank you for using the Fantasy Forest mobile application! Here we describe how we collect, use and handle your information when you use our mobile application.

User Data

We do not process sensitive or personal information.

If you use our application, we may sent out push notifications regarding elements related to the festival. If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings

Information automatically collected

We automatically collect certain information when you use the app. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, device name, information about how and when you use our Services and other techincal information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics.

The information we may collect includes:

  • Log and usage data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use the Services with an active connection.
  • Device Data such as your operating system.

Any data collected is automatically deleted after 90 days.

When and with whom do we share information

The automatically collected information may be shared with thirds parties with are as followed

Web and Mobile analyticsĀ 

  • Google Analytics and Google Analytics for Firebase

Web Testing

  • Google Play Console

Third parties performing services for us or on hour behalf may requires access to automatically collected data to perform their services. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They also commit to protect the data they hold on our behalf.

We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout

How can you contact us about this notice

If you have any questions or comments about this notice, you may email us at info@fantasyforest.co.uk