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At the festival

Payment methods

Within the realm of Fantasy Forest, there is no special currency. All traders, catering and merchandise can be paid with regular sterling pounds. The ability to pay by card will vary, depending on the trader. Tickets at the gate can be purchased by card or cash.

Unfortunately, there will be no ATM present at Fantasy Forest. Therefore, we strongly recommend entering the festival terrain with plenty of cash on hand.

An ATM can be found in the village of Winchcombe, just down the entry road towards the festival terrain.

Toilets

The usage of toilets at Fantasy Forest is free of charge. Two toilet facilities can be found on the terrain, at opposing sides of the festival for optimal coverage. These toilets will be cleaned on a regular basis.

It is strictly prohibited to urinate in public.

Cameras and photography

The use of photo and/or videos cameras is allowed on the festival terrain with the exception of professional equipment, for which you must have obtained written permission prior to the festival. We encourage all photographers and regular visitors to capture the wonderful realm of Fantasy Forest and share it on the internet.

The usage of drones over the festival terrain is strictly prohibited by UK law

First Aid and Medical

During the festival a team of St Johns Ambulances will be present. Their location will be marked on the map and their marque will be clearly distinguished.

If you are in need of emergency medical assistance, please find a person of the staff with a radio, member of the security or head for the information stand. They will radio the medical staff to come on site. Please refrain from calling the emergency number (999) under any circumstances and have the medical staff asses the situation first.

Those who have special dietary needs may bring food onto the venue, for personal use only.

Security

Professional safety teams will be located throughout the venue and at the entrance, where they might check bags and sharp weapons. If you have an emergency, please find a member of the safety team, a member of the staff with a radio or the information stand.

Accessibility

All marquees are wheelchair accessible. The entire venue, including the campsite, is void of any stairs. However, do note that due to their grassed and uneven nature, a wheelchair user might require assistance from their companion to navigate certain areas, especially the “Dream Field”. All areas of interest are provided with paths laid with track mats and the ground is will drained. Only severe wet weather conditions might make navigation on grassed areas challenging.

We offer a free personal assistant ticket to those who would be unable to experience the festival without help. The personal assistant must be at least 18 at the day of the festival.

To request such a ticket, please send an email to info@fantasyforest.co.uk. Mention the ticket number of the person you are assisting (printed near the barcode of your ticket) and include a copy of one of the following:

  • Front page of DLA/PIP (no specific rate)
  • Front page of Attendance Allowance letter (no specific rate)
  • Evidence that registered severely sight impaired (blind)
  • Recognised assistance Dog ID card
  • Credibility’s Access Card

Feel free to black out any information that relates to the amount of benefits paid or health information.

Food and Beverages

On the festival terrain, a variety of food and drink stalls can be found, including both vegan and vegetarian options. It is not allowed to bring your own food and drinks unless in small quantities (non-alcoholic) for your own personal use. and of dietary needs for medical purposes.

Beverages containing alcohol will not be sold under 18.

As hydration might be the most important factor for enjoying the festival and keeping away from the First Aid, free water stations will be located throughout the event.